Cookie policy

Last updated: 10 October 2026

Cookies are small files a website stores in your browser. We keep them to a minimum: the essentials that make efiqone work, and, only if you agree, analytics that help us improve the site. We do not use advertising cookies.

Types of cookies we use
Type	What it does	Can you turn it off?
Essential	Keeps the site and portal working and secure, including keeping you signed in and remembering your choices.	No, the site needs them
Analytics	Shows us how pages are used, so we can improve them, using Microsoft Clarity. Only runs if you accept.	Yes, off until you accept
Advertising	We do not use advertising or tracking cookies for ads.	Not used

Essential
What it does
Keeps the site and portal working and secure, including keeping you signed in and remembering your choices.
Can you turn it off?
No, the site needs them
Analytics
What it does
Shows us how pages are used, so we can improve them, using Microsoft Clarity. Only runs if you accept.
Can you turn it off?
Yes, off until you accept
Advertising
What it does
We do not use advertising or tracking cookies for ads.
Can you turn it off?
Not used

Essential

These are always on, because the site and portal cannot work without them. They are not used to track you.

Essential cookies and storage
Name	Set by	Purpose	Expires
Sign in cookies	efiqone portal	Keep you signed in securely to the portal and its apps	Until you sign out
cookie-consent	efiqone (browser storage)	Remembers whether you accepted or rejected analytics	Until you clear it
theme	efiqone (browser storage)	Remembers light or dark theme	Until you clear it

Sign in cookies
Until you sign out
Keep you signed in securely to the portal and its apps
Set by efiqone portal
cookie-consent
Until you clear it
Remembers whether you accepted or rejected analytics
Set by efiqone (browser storage)
theme
Until you clear it
Remembers light or dark theme
Set by efiqone (browser storage)

Analytics: Microsoft Clarity

If you accept, we use Microsoft Clarity to understand how people use our website: where they click, how far they scroll and where they get stuck. Clarity builds heatmaps and replays of visits so we can fix confusing pages. It hides what you type into forms, and we never use it to identify you or to show you ads.

Clarity is run by Microsoft, which processes this data on our behalf. See the Microsoft privacy statement for how Microsoft handles it. Clarity does not load at all until you accept.

Analytics cookies, set only if you accept
Name	Set by	Purpose	Expires
_clck	Microsoft Clarity	Keeps the same anonymous Clarity ID across your visits	1 year
_clsk	Microsoft Clarity	Joins the pages you view into one visit	1 day
CLID	Microsoft Clarity	Recognises the first time Clarity saw this browser	1 year
MUID	Microsoft	Identifies a browser across Microsoft sites	1 year
ANONCHK	Microsoft	Confirms MUID is not passed on for advertising	10 minutes
MR	Microsoft	Decides whether MUID needs refreshing	7 days
SM	Microsoft	Keeps MUID in step across Microsoft domains	End of session

_clck
1 year
Keeps the same anonymous Clarity ID across your visits
Set by Microsoft Clarity
_clsk
1 day
Joins the pages you view into one visit
Set by Microsoft Clarity
CLID
1 year
Recognises the first time Clarity saw this browser
Set by Microsoft Clarity
MUID
1 year
Identifies a browser across Microsoft sites
Set by Microsoft
ANONCHK
10 minutes
Confirms MUID is not passed on for advertising
Set by Microsoft
MR
7 days
Decides whether MUID needs refreshing
Set by Microsoft
SM
End of session
Keeps MUID in step across Microsoft domains
Set by Microsoft

Changing your choice

You can change your mind at any time from , also linked in the footer of every page. If you withdraw consent, Clarity stops and its cookies are removed. You can also block or delete cookies in your browser settings; the site will still work, though you may need to sign in to the portal again.

Questions

Write to [email protected] and we will help. For how we handle personal data more broadly, see our privacy policy.